EXCHANGE and RETURNReturn/exchange of commodity
1. You can return/exchange a Commodity during 14 (fourteen) calendar days from the moment of getting the order.
2. Return/exchange of Commodity is carried out by delivery service (in particular “Nova Poshta”, “Ukrposhta”).3. Purchaser bears all expenses, related to return/exchange of proper quality Commodity (in particular expenses, related to delivery).
4. You have to send a cheque with a commodity to us. Commodities are not subject to return/exchange without these document.
5. If a significant drawback of the commodity (hidden defect or factory spoilage) was discovered during 14 (fourteen) calendar days from the moment of getting a commodity, the product will be taken by a Seller for repairing or exchanging and on condition that it is impossible to do, we will return your expenses. If you find a significant defect in the product, write about this to our email: moc.liamg%40pohsecnadno, please, or contact us by phone: +38 093 389 43 83. In this case return of the commodity is done by delivery service and the Seller bears all expenses, related to delivery of the improper quality product.
6. Some products of the online store are subject to especial return conditions, namely: swimsuits and swimming wear – there must be undamaged hygienic sticker of the manufacturer. Otherwise, such products are non-returnable.
8. Return and exchange of the commodity is carried out throughout the territory of Ukraine and world, except for the Autonomous Republic of Crimea, Russia and the territories of environmental protection.
9. The Seller has the right to refuse to the Buyer in the return of good quality commodity, which, in accordance with Article 9 of the Law of Ukraine "On Consumer Protection" and the Resolution of the Cabinet of Ministers of Ukraine "On Implementation of Certain Provisions of the Law of Ukraine "On Consumer Protection" №172 of 19 March 1992, recognized as non-returnable.
Address for sending the commodity:Lviv, UkrainePost Office №13 of “Nova Poshta”Andrushko Arthur+38 (093) 437 39 87We aim at being open and facilitating realization of the purchase of our clients, so we exchange and return the commodity subject to the following conditions:
1. The product was not in usage2. The product has not lost its commercial appearance (no traces of use: hooks, stains, creases, abrasions).3. The product has undamaged tags, seals, original packaging. When sending a parcel by mail, please use additional packaging. Products in boxes with printed addresses or taped without additional packaging are not accepted.4.The exchange is made at the expense of the Buyer. If You decide not to exchange the commodity, but to issue a refund, you will be refunded the cost of the commodity. The cost of transporting the order, if the purchase was less than 1000 UAH/15$ and delivery was at your expense, is not refundable.5. Exchange of products is possible only in the case of notification of the need for exchange/return within 24 hours from the moment of receiving the order.Return/exchange of commodity
1. We refund after receiving of the commodity and confirmation by the Seller that the requirements for the returned commodity are met.2.Refunds are made by transfer to the Buyer's bank card, the number of which was specified in the application for return - no later than 10 (ten) working days from the moment of receiving by the Seller of the returned commodity and confirmation by the Buyer of compliance with the conditions of return of the commodity.3. When returning funds to the Buyer's bank card, the term of receipt of funds on the Buyer's account may depend on the policy of the institution of the bank that issued the card.